Office of the Municipal Administrator

Performance Dashboard

Caseload, SLA, and office performance at a glance.

§480(b)(2)(i)

ARTA / Citizen's Charter

Monitor charter services, processing times, and compliance.

RA 11032

Executive Directives

Issue and track directives to LGU offices.

§480(b)(2)(ii)

Inter-Office Coordination

Coordinate work across offices under the Mayor.

§480(b)(2)(ii)

Administrative Support Requests

Frontline administrative support requests.

§480(b)(2)(v)

Citizen Feedback & Complaints

Route and resolve citizen feedback and complaints.

RA 11032 / 10173

Service Request Routing

Route service requests to the responsible office.

§480(b)(2)(ii)

Personnel / Org Development

Career development and organizational support items.

§480(b)(2)(iii)

Administrative Reform Tracker

Track administrative reforms and improvements.

§480(b)(2)(iv)

Disaster / Calamity Support

Administrative support during and after calamities.

§480(b)(2)(v)

Mayor / Sanggunian Advisory

Advisory reports and recommendations.

§480(b)(2)(vi)

Meetings & Action Items

Convene offices; track decisions and action items.

§480(b)(2)(ii)

Document Attachments

Supporting documents for tickets and meetings.

§480(b)(2)(i)

Audit Trail

Full activity trail of every critical write.

RA 7160